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I referred 9 APR 2018. My retirement letter was dated 3 Jul 2019. 1 year 3 months after I retired. After repeated call to ARPC, DEERS, visits to pass and ID and could not get a retired ID because it still had me as active reserve. I called Humana and told them. “We…
THE MILITARY HAS NEVER BEEN KNOW FOR GREAT SERVICE BUT TRICARE FLAT OUT SUCKS 60 PLUS SENIOR ……. User’s recommendation: GET THESE IDIOTS IN CONGRESS TO GET A NEW TRICARE CONTRACTOR PERIOD.
I called Tricare on December 1, 2020 to add my new wife to my insurance plan. I paid for the family plan on that day and was given a confirmation number when I completed enrollment. My wife went to the pharmacy to fill a prescription in February and found out that she…
The problem is no one reads the claim paperwork that is being sent. One claim was lost three times even when sent certified mail. They blatantly lie and provide extremely poor service. They provide excuses for their incompetency but fail to fix their problems. The DOD IG should investigate.
Customer Service: 1/5 because it’s probably a 1 in 5 chance you get a decent person to talk to. I move around the country a lot and sadly, this means I have to call Tricare to change my PCM or find a new doctor in my area. The amount of anger and frustration that these…