This service and the employees of this so-called company are a disgraceful failure! The only thing they do well is except your money. There is no service, even outdoors. Tracfone is worthless! They are part of a problem and no part of any solutions! It's so bad, writing this takes me having to hold this phone up in the air, just to inform you of this. Failure as a service provider! User's recommendation: Don't throw away your money!