I have not received my product nor has it shipped out 3 months after ordering. Now the company just doesnt return emails, they say it will be shipped and just to stop the customer for asking. Terrible customer service, I understand circumstances are different given covid but at least dont lie to the customer. They are quick...
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My cover arrived damaged. The carrier delivered it in a severe rainstorm, The box was damaged severely by the rain. The cover was damaged during transport. No Box, No Warranty! I get it. However, I asked 4 times, is there a way I can repair it? 4 Times and not even a polite reply. Do yourself a...
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Shipping, Delivery and Tracking Shipping: All orders will be shipped from UK using local couriers. The shipping rates are calculated by your location if applicable. The checkout procedure will provide you with the shipping costs. Items in-stock ship within 7 business days. All custom orders including hot tub covers are shipped within 6-8 weeks (based on seasonal...
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I ordered a replacement hot tub cover on Sept 23, 2020. My Visa card was charged that day (along with a $12.89 Foreign Transaction Fee…. Apparently they’re in Canada?). They kept questioning the accuracy of my measurements. Despite speaking with them, sending them pictures, and getting email confirmation that they’d updated the dimensions to my original order,...
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Purchased a hot tub cover in Sep 2020 for over $400. Had not received it as of mid November 2020. I finally received a call from a local delivery company, but they had the wrong address for delivery. Evidently Cover Guy uses a “manufacturer” or “carrier” (as they told me) and they were the ones that messed...
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already used prepaid cards
I bought 2 renewal cards for 12, 95LS and when I entered the reset code on my phone, I got to the screen paradise an inscription that the credit cannot be replenished. cards. Well I had nothing to say... I just lost 25, 90LS, and I became a pamaaciita, kaa jaariikojaas. From that day I am no longer a Vodafone customer.
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