I agree with the other guy. I purchased a QuickExtender Pro product based on believing the review from TotalPenisHealth.com The product is absolute garbage. Tried contacting the review site and QuickExtenderPro.com to see if I got a counterfeit or something, no response from any of them. I see others have made complaints about the quality too, so the product must just be this low quality always. Terrible - stay away.