Order [protected], Order Date: 5/6/2021 5:02:05 AM. I paid for Item: 9SIAX90DXJ7020 Logitech C920e Business 1080P HD Webcam (2nd Generation) [protected]. Newegg shipped it and on 5/7 it was out for delivery and then lost. OnTrac shows it on their site, and Newegg has been informed of this over and over. It is not 5/19 after 4pm, 13 days later, and Newegg still won't send me a replacement. They're "investigating." What? All the evidence is there. It never even made it to USPS from their shipping company! I feel like they stole my money and are treating me unfairly. Track the Status on [OnTrac] 9274890135716700627888