To report a stained item just received

/ 53 reviews

28 May, 2021 → by ClaimboUser117310

I have had many orders from HOF so I felt confident to order white jeans. I always buy Ralph Lauren but when I opened the package I was appalled to find a stain (yellow) on the back pocket and generally very off white! Why anyone thought it was acceptable to post those out to a customer is beyond me. They charged £5 postage so the total was £92. Its impossible to speak to ANYONE

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House Of Fraser - Other Reviews

》 Major on going issues with vouchers

》 Order says on hold at depot

》 Items delivered faulty

》 Bad behaviour and not being helpful

》 Didn’t receive my item

》 I want to speak to someone

》 House of Fraser have issued me with a credit note and recognition vouchers in lockdown, but I am unable to use them online

》 Points need to be added to my card unable to do it in shop

》 Wrong item turnt up

》 To report a stained item just received

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