I've been wondering how these people are able to claim to service my home without ever being inside and not even disturbing external spider webs. I got the answer today. After calling to say he was on the way, the 'technician' showed up, sat in his vehicle for several minutes, dragged a hose out and proceeded to spray around a couple of my next door neighbor's windows, then returned to his vehicle where he sat for a few more minutes. I called to cancel the service but was told there is a 50% cancelation fee. So I can pay several hundred dollars now for no service, or pay $119 a quarter for no service. Lose/lose. I should have looked this company up on the internet before doing business with them. Cancelation fees are no doubt their primary source of income.