I had to call several times one time because i was not getting my order they were waiting for me to pick it up. I live in Albuquerque. Second time because I did not get some beads that had been ordered. And 3rd was to check the status only to be informed that my order was not prepared because those products were not there. I was not able to complete my orders and I did not have enough displays. I lost money. I. Not sure if ill shop at your store User's recommendation: Be cautious0.