They called and said someone was using my card in Texas, I was not in TX. So they froze it. Great, not. They let them take all my money in the next 2 days, the only one froze out was me!!! All my money gone, now I wait 6 to 8 hours on hold, great customer service you have by the way, to try to talk to them about my case, I want my money. User's recommendation: DO NOT GET THIS CARD, THE ONLY HAVE 1 STAR FRO A REASON. Do not put your trust in the Walmart name.