When Covid started the gym is shut down so all accounts were put on hold so there isno money coming out of the bank. Therefore like all the other companies that did that they waited to hear from you as to when you felt safe to continue whatever it was you were doing and they were not charging you. Fit for less kept charging my account every two weeks and I told them to look up my accounts and they could see that I had never been in the gym they told me they sent out a cancellation User's recommendation: Do not go to this gym.