They refunded back all the money owed to me except for the returned check fee,,they refuse to refund that back to me and I think that I should be responsible for the refund of the return check fee,,it was there fault for the fee but refuse to pay I even asked for a product of the same value of the returned check fee and they still refused that ,, I think that it is only right that they pay that back as well but will not do sotay away from theirs User's recommendation: Stay away from the subscription box because you will not be able to cancel without a lot of crap.