I have purchased a couple of products made by Belkin and have not been happy with either one. When I purchased a new laptop, I bought Belkin's Easy Transfer Cable to move files from my old computer to the new one. It was supposed to be plug-and-play, very simple. However, the old computer with Windows XP would not recognize the hardware of the cable. Despite the fact that the package, Belkin's website, and their customer service online chat insisted it would. Incidentally, the online chat customer service was of very little help. I never did get the cable to work. What prompted this complaint is the Belkin USB hub I've owned for about 6 months. It worked fine initially, but after a few months my computer wouldn't recognize any accessories I plugged into the hub. It would start to work again if I unplugged the hub and plugged it back in. Now, however, I can't get it to work at all. What a piece of junk for $20! I will not be buying anything made by Belkin in the future and I would strongly discourage anyone from purchasing their products!