I wanted to re-purchase a piece of sheet music, but the web site is so confusing I couldn't even find the sheet music again. I went to their site and detailed the original order number and even indicated I had printer trouble and was not able to print the PDF correctly. They needed apparently a new password. I filled out the required information and was told to wait for a confirmation but never got it......Naturally the bigger a company gets (or think they are big now) the more complicated they get. Who cares about the person that is "not" computer savvy. User's recommendation: No recommendations.