27 Dec, 2019 → by ClaimboUser112199
the service of musica’s at kimberley

1

Musica at the North Cape Mall had a special on CD, s 2 for R150. My daughter went back there and they removed the stickers in front of her and said the price had change. It was not even 19h00 yet. The special was supposed to end at 19h00. It was 18h30. So I phoned Musica Diamond Pavillion Mall and they said they close at 19h00, as I know because I was Manager at a different store there. My daughter rushed to the Diamond Pavilion Mall and 18h56 they closed the doors in her face. I phoned and ask why the did it and the last there replied and said that close at 19h00. I said yes, but why do you close the doors in your client's face, it is not 19h00 yet, and she said they must close early to cash up. They laughed at her from the counter where she took a photo. I feel your stores in Kimberley have no loyalty towards your client and I will surely not support your stores in the future if there is nothing been done to this 2 situations. It is unacceptable.
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Musica you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

Copyright © 2023 CLAIMBO.COM. All rights reserved.