If you dont have enough stress in your life contact the Columbus dispatch. It works Every time. Dont understand why they cant get their Billing correct. Cant print out an e bill. It comes out all yellow. Waste of my ink. Talking to them is like talking to a tree and very rude tree I might add. I just quit the paper. Not going back this time. Not worth the hasssle or stress. User's recommendation: Don’t waste your money!!! If you do ebilling it doesn’t work and auto pay is never right.