20 Sep, 2021 → by ClaimboUser969158
The Dentist didn’t provide any type of exam
1
The Dentist didn't provide any type of exam I had an appointment with Dr Dozier at the Norcross GA office on 9/20/2021. Prior to my appointment I told the staff while making the appointment that my son was obese and had autism. I was told by the scheduler that the staff had experience and could accommodate my son. During our appointment the dental assistance didn't know how to take x-rays for an Obese patient and the dentist would not even provide a visual exam. Dr. Doizer told me she could not do any without x-rays. I asked if she could at least do a visual exam which wasn't done. I was given a referral to another Dentist by Dr. Dozier. The referral dentist doesn't have any appointments until Dec 6, 2021. I feel discriminated against due to my son's mental disability. I expected more from Aspen Dental