Last night i called schwans office, asking if they could relate a message to one of there drivers.the man told me, he would write it down, and make sure my driver received it.I wanted my delivery lady to not deliver my stuff today, until after 5pm, as i wouldnt be home till then.He assurd me, he would get h the message to her! Well it didnt happen, and i missed my order.If the main office for schwans, cant fulfill, what they say, they shouldnt, tell the customer, they will.ive been a customer, since 2017.The prices have gone up alot in 1 year, and the quality of the food has gone down.