This was the second potted plant to be sent. First was bad but second replacement was worse. Welted leaves and rose. No insulation in box too cold to send to Michigan. Too expensive for a dead potted plant ! Was a gift for Valentines Day. User’s recommendation: Do not buy from them.
I have been in contact with ProPlants and the matter has been taken care of to my satisfaction. Thank you.
I received a moss potted orchid for Mother’s Day with unclear directions on how to transplant the orchid from the plastic container it came in to the small vase ;provided. Not sure if I take it out and plant it directly in the vase(do I add moss, soil, etc) I called proplants and reached someone in India...
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I called and talked with an outstanding young lady that took outstanding customer service. I received the new plant today as she told me and its beautiful and fresh. Please thank the young lady for her outstanding service. June Worrell
Opened a chat with “Ellen” and explained situation. Then received a request for credit card info to charge me $1 to join their info site. Yes, only $1. but WHY??? Just tell me what’s wrong with the plant I received as a gift, followed the instructions and nothing has happened with it since 2/14/19. What is wrong....
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