12 Aug, 2021 → by ClaimboUser859597
Television, internet
1
Would like to file a complaint about my service being interrupted. 5 times optimum was called and came to my house 562 Center Chicot Ave. [protected]. I had no service both TV and internet the weekend of July 16-18. I could not work from my PC. And 4times afterward Optimum service had to be contacted. I called today 8/12 for a reimbursement because of interruption of services and they offered only $35 on a $211 bill. Disgraceful, I deserve $105 reimbursement for the time that I spent with no TV or internet. My kids couldn't use there iPads, especially my special needs child. I am very disappointed with this outcome. You can do better than $35.