Update by user Dec 03, 2019 wrong company. sorry! review was for control4 home automation. Original review posted by user Dec 03, 2019 I would like to hear back from people that have had system installed for awhile and preferably a larger install. My install was over 90,000.00. signed contract mid 2015. Install lasted over 2 years and still not everything was completed or worked. things were already breaking down and needing replaced at my cost. It was/is a very sloppy install and after over 4 years in service everything has never worked at once. I still have camera's and equipment hanging from wires not sitting on or screwed into anything. They pay their installer 12-15 an hour and bill you 160.00 an hour. service techs have no idea what they are doing and sit on help lines for hours billing you 160.00 an hour. you cant call a help line only the dealers can. My installers and all of them in my area now want service contracts that run from 50.00-570.00 per month just for them to take and prioritize your call. yes, you still have to pay for everything labor, trip charge, ect. That's only for service to respond quickly depending on amount of monthly contract. I finally told my installer to stay away and as things breakdown I am trying to un hook them and get me house back. Its a very expensive lesson.