i have been on hold for 1 hr & 20 min now with NO offer to choose call back (only at beginning of call)... that is very poor customer support! how long does a customer have to wait for support? not acceptable at all. I would not recommend this company for its service. i have been on hold for 1 hr & 20 min now with NO offer to choose call back (only at beginning of call)... that is very poor customer support! how long does a customer have to wait for support? not acceptable at all. I would not recommend this company for its service. i have been on hold for 1 hr & 20 min now with NO offer to choose call back (only at beginning of call)... that is very poor customer support! how long does a customer have to wait for support? not acceptable at all. I would not recommend this company for its service. i have been on hold for 1 hr & 20 min now with NO offer to choose call back (only at beginning of call)... that is very poor customer support! how long does a customer have to wait for support? not acceptable at all. I would not recommend this company for its service.