5 Aug, 2019 → by ClaimboUser161033
sunglasses (optical lenses)

1

My favourite Oakley sunglasses have developed a fault on one of the lenses. I returned them to Vision Express in Uckfield where I purchased them but was told they were out of warranty and I should email you directly. The Vision Express optician examined the glasses and said that they appeared to be faulty as the layers of optical lenses had come apart and the result was what looks like condensation in the lenses. I have a number of Oakley sunglasses which have all be fine for many years. These are my favourite pair which I have looked after very carefully. Please can you let me know if the lease can be replaced and if a charge will be made for this. Alternatively what my options may be? Kind regards Mike Spencer [protected]
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