I live in Massapequa and prior to the pandemic quest was my lab of choice . There is a tech that is there who is so disrespectful to all that enter. Any old person who is not familiar with the kiosk sign in no one is there to guide them the customer window has the curtains pulled shut and no assistance to anyone young or old that may not know the system ! If you come in snd find the office empty they will open door ask for a person by name only first name now in my experience may have more than one Susan correct poor quality control . Poor customer relations in this office User's recommendation: Poor service mean girls.