1 Jan, 2018 → by ClaimboUser975878
still wait on glasses that was made wrong

2

I have been using America's Best in Douglasville Ga. This time I had my eye exam and pick out my glasses and the was back in 7 days. I tried waring them for a month and was having trouble seeing. So i put my old glasses and could see to do parer work on my job. I when back to American's Best and the lady at the front desk said I needed to let my eye get use the the glasses. I was upset and told I knew something was wrong I Knew there was something wrong with the glasses I got a headache and could not read with them. He did the eye exam but was not happy about it. It did show that the prescription was wrong. I called back in 8 day and was told they were there. When I got there there was only my sun glasses there and a empty case. And was told there other glasses would be there Monday. When I got home and tried my sun glasses I don't believe that sent the to be fix. My wife called around 11:15 and she said the lady that answer the phone said she would check someone else came to the phone and said ( Sir I told you Friday we would call you when they come in. ) When you pay a business almost 400.00 and only a few months ago 398.00 for my grand child glasses. I think it's time to fine another place to take our families business to another company. And I still don't have my new glasses . I believe your people are having some problem with each other. They were not talking nice to each other on my first exam. It was I've done more then you and you need to get faster This may be what happen the first time but not when I pick the sun glasses or called about my other glasses. I just can't understand how one pair get back before the other pair. I am truly upset with the service. Thank you Steve
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