After using Bosley products for about a year. I have noticed over the past few months I have these tiny wax like balls attached to each hair and it is very distressing to put my hand thru my hair and feel them all over my hair. I never had these until I was using Bosley. Even my hair dresser couldn't get rid of them. So now I face getting my hair cut real short. I will never buy a product from Bosley again. My hair never did get thick like I was lead to believe. These products were not cheap and I am so disappointed. If I knew what these products were really like I would not have bought them so live and learn.