I bought this activity for my husband as an xmas present December 2020 and we finally got to use it . We booked the steam train and tea ride at Nene Valley Railway for Saturday 14th August we arrived excited for our train and tea ride but was told prior to booking it that that they did not do cream teas so we booked the cream tea at the Dover Marine Hotel for sunday 15th August. When we went to the booking office they gave us our train ticket then took the voucher we asked could we have it back as we needed it to go on our tea afternoon and they said they needed it to pay for our ride, we was rather annoyed and upset because we was not getting the experience that we paid for so I would like to know if you could sort this problem out and sort out how we can get our tea ride . I look forward to hearing from you Mrs Julie Shaw My Email is; [protected]@hotmail.com