4 Aug, 2021 → by ClaimboUser34547
Spoiled Publix brand 2% milk

1

Spoiled milk before the expiration date. This is the second time this has happened to us in a 2 week period. The first time was when I purchased Publix brand 2% milk on July 15, 2021. The expiration date was marked "JUL 28 21" - Lot # "PLT 12-595 JUL 28 24878 F2 00:47". We opened it on July 16th and it was sour. I spoke with a sales associate/customer service desk at my local Publix here in Fort Myers, Fl and he allowed me to get another gallon free of charge. The second purchase of Publix brand 2% milk was made around July 28, 2021. The expiration date is marked "AUG 11 21" Lot # "PLT 12-595 AUG 11 24938 F2 01:10" I just opened it and it is sour. Both containers appear to have been filled at the same plant (???). Today, I will be returning this one to the local Publix where I purchased it from in Fort Myers, FL. I can honestly say, I have NEVER had an issue with their brand milk in the past 3 years that I have been shopping at this Publix. Someone needs to look into this or contact the plant. I can not be the only one who is experiencing this. When I brought to the attention of the first gallon to customer service I asked if anyone else had had this complaint. The gentleman said he has only known of one other person to complain of a spoiled gallon within the week. He did write down the exp date & lot number in case anyone else complained.
Helpfull? 0 likes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Publix Super Markets you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.
Copyright © 2024 CLAIMBO.COM. All rights reserved.