SONY channels removed from Subscription without notice even though they were part of my annual subscription. Now they are asking me to pay again for same channels. Talked to customer care and they are saying I have to pay for Sonyliv subscription. However my old subscription of PackageName : YuppFlix Free Movie Pack, YuppFlixMovies, Yupp Marathi Hindi Combo Plus_AUD already contained SONY and other Sony channels. This is the worst experience I am having for 2nd time in the same annual subscription. Firstly it was IPL and now it is SONY channels. its been 5 weeks without the channels. Have raised ticket [2540619], and always a response is you will get a call in 24-48 hours. Has been a week with no fruitful updates.