my name is justine hadden-sexton i rented a sofa, loveseat from Aarons. I only have one payment left but my recliner broke over two months ago. I have been in contact with the Milford de store. Some of the staff have been very rude. I get calls almost every day, for the final payment and I tell them when they come out to repair the sofa they will get the payment. Someone did come out and said they needed to order the part over two months ago. Now they are saying we have to pay the payment or they are not fixing the sofa. They also say there was someone out to fix it twice. No there was not, I have told them that any day after 5 is ok to come we both work. We are also home on Saturdays. I have never had to deal with such unprofessional people, I feel that store needs to better with the people who are there customers. I can be reached at [protected]