260 Hamilton Crossing Drive Alcoa, TN 37701 [protected] Michael Albach 2818039- 625 Dyer Road Madisonville, TN 37354 On The first visit they welcomed me with open arms, very friendly. John, came up with a plan, to pull all my teeth, He made temporary dentures, that I didn't want or authorize them to do this. after complaining about how my teeth would fit properly, they were huge and looked like a ORANGUTAN MONKEY, they became defiant and rude. We believe that we should be refunded our money. Nothing was done doing to improve, getting new teeth. They were very high on left side of mouth and no way could they fit properly, I wasn't even able to chew a potato chip, let alone a steak. The implants are so painful on a scale of 1-10, #8 for pain. I've not been able to chew any food since August 17, 2020 when we celebrated my Mother's Birthday, Since then I have had to be put my food into a food processor and drink my food to get my nutrition. I rinse my mouth after I drink anything and they foam from infection. Please help us, we have many pictures and copies of x-rays. Sincerely, Madeline Albach.