27 Aug, 2021 → by ClaimboUser446975
Slow handling

1

I received notice that my insurance was canceled for lack of payment July 27, 2021. I started trying to get reinstated and sent them a check which they received 8/2/2021. First they said they were waiting hear from employer. I contacted my employer and they claimed they had responded on 8/3/2021. Called again. Now they claimed employer did not authorize late payment. I contacted employer again. They claimed they already authorized late payment. As of day 8/27/2021 still waiting to get insurance reinstated. The payment they received on 8/2/2021 still has not been credited to my account.
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