Hello Bought a Seally Optimum Guilford mattress from Sleep County Argentia Road outlet. The sales person confirmed the delivery date August 18, which is 10 days after my purchase. Received call from very rude delivery coordinator Time fixed for Delivery on August 18 was between 1-4 PM, The person who called was very unprofessional and rude and was not ready to listen. He hook up the phone on me and not bothered to listen to what I was being communicating to him. I called back the same number but was connected to customer care and tried to confirm the appointment schedule around 10 AM. The CC Executive confirmed me that she has spoken with delivery team and they have confirmed my appointment is confirmed and delivery person will call before coming. No delivery was done till 3 PM, again called CC and they confirmed that delivery is scheduled and they will come before 4 PM. Called up again at 4 PM both the store and CC, both confirmed that they are running little late and delivery will happen. CC confirmed that they are sending email to delivery team and will call me back. No call back. Called up again 5.30 same answer, Called up at 5.45 again to CC Julien confirmed that delivery team is mentioning that they customer has cancelled the booking and now delivery will done after August 27. Very poor customer service, no value for customer time. They wasted my 7 hrs sitting locked in my house. Your CC guys are saying from past three days somebody will contact you from our office, no body bothered to call. I can be reached out at [protected]@gmail.com