yeah my name is Malcolm McDonald and I try to sign up for the free trial membership for the FreedomPop and I can't use it where I live and you guys charged me 80 some dollars at the end of the month for something I couldn't use and I want my money back this is crap I never authorized you to auto pay off my account and now I have no money on my my debit card because you guys took the last of my money I want my money reimbursed and you can just continue my service and I give you 0 stars for service rating you can't even talk to anybody unless unless you got 599 a month