Our shutters were fitted in May. Love them. BUT I phoned on Monday 14th June 2021, to report a problem. Part of the fitting is dropping down. I was told that the fitter would be contacted. I t is now Wednesday and we have heard nothing. I would expect at least a phone call to acknowledge my problem. Your after sales service leaves a lot to be desired. Yours KATE NEWELL, 9775706. Order nos .SHH5809.