6 Apr, 2021 → by ClaimboUser618531
Shipment return from Spain – ten weeks and no returned delivery – no tracking reference – Fedex – Transglobal are blocking insurance claim
1
TP-3138917 This shipment was refused at the delivery point in Spain. Shipment via Transglobal Express using Fedex. Date of return 25th January 2021. Have chased this consistently. Transglobal have failed to provide a tracking reference for the returned shipment. Ten weeks later and we are still receiving no updates. Shipment insured, though Transglobal are blocking any claim. Our customer is now taking legal action against us... understandably!