Horrible service. I ordered 2 items that were to be personalized and told it would take 2 weeks for delivery. I received the first item and then called to check on the second and was told that it was out of stock and no longer available. Not only was I not notified but then they had the audacity to tell me that if I wanted a refund on the first item that I had to contact the vendor directly. I am sorry but I ordered this item through signals, they were very quick to take my money and when there was an issue wanted me to handle with their vendor myself! Horrible. Will never order from them again.