I purchased my car from the dealership years ago and in the first year I had excellent service. The service became very dissapointing when they kept changing the employees and some employees trying to force me to get service elsewhere but by my contract of purchase I wanted the convience of getting my car serviced where I purchased my vehicle to get the best service. I did purchase a Honda Accord and when I'm not getting my maintenance at JeffSmithKia I take my car to the Honda Dealership for repairs and maintenance, a few months ago very recent I had an oilchange from JeffSmithKia service department after I drove off of the lot I felt that something was different when I drove my car so a couple of days I contacted the dealership on line and no one responded so I tried again and thirdly I spoke to Hunter a representative of JeffSmithKia who informed me someone would contact me, they did not nor leave a message for me to return their call. My ac went out so I took my car to Honda Dealership to do a diagnostic and repair they told me that my cluth and compressor stopped working. I just found out that my oil maintenace indicators where turned off and it has to be from an oil change by service department at JeffSmithKia I really have not had problems with them however this is a major concern.