23 Sep, 2020 → by ClaimboUser933479
Service at a FL store
1
I have visited the Lake City FL store multiple times in the past year to purchase hair products. At my time of each visit I tried to pay with a debit card and was told the card machine is not working, and I would have to pay with cash. Was not given a receipt any of my times and transactions were added up on a calculator. One of my times I went to purchase shampoo, and there was a sign that said 2 for $36.00 so I went to the register to ck out and was told a different amount, and I said the sign said 2 for $36.00. Was told I didnt take the signs down yet and that sale was off on 08/31/2020. I was in there on 09/4/2020 which is 4 days later, and she would not honor the price that was posted. My daughter went in today 09/23/2020 to purchase some hair products and she also was told card machine is down And would have to pay with cash, and no receipt was given to her. This store might need to be checked and audited this is not the way a chain hair store should be doing business. I will not be purchasing any more of my products there and will not recommend anyone going there for any service what so ever. Thank you Sherrie Thomas