They advertise as a company with top notch technology, but as someone who works in the tech sector, they leave a lot to be desired. I signed up under a veteran's discount which was $65 per month for their Top 120 package with the Hopper 3 with sling and a Joey for my bedroom. Initially, they set up the wrong equipment and I was unable to stream my DVR recordings at work overnights. It took a week for them to correct this error, which I found out later was only partially corrected. Then it was just problem after problem. While at work, I either couldn't connect to my Hopper so couldn't watch anything on the so called DishAnywhere app, or it would connect and then disconnect halfway through a show. The app would show that the Hopper wasn't connected to the internet, but when I would check my router I could clearly see it was. Also, the Hopper either lost my recordings, decided that a show that was marked NEW in the guide wasn't new and didn't record it, or would reboot and not play my recordings. Both the software and the hardware from this supposed technology company leaves a lot to be desired. So today, I called and canceled my service. As would be expected, the agent asked why. I explained all the issues I had above. First, although he apologized, he gave me excuses as to why this happened: I had a Hopper 2 instead of the 3, the hard drive was probably going bad, etc. Then tried to sell me on staying with an upgraded Hopper 3 and $20 off a month but with another 2 year contract. NO! After turning down all the bs offers to try and get me to stay, I was then informed there would be a $20 disconnection fee for terminating my contract earlier. When I asked how I was terminating early since my 24th and last payment was taken on 8/6 and my service period ends on 8/20, I was told that I had changed my equipment 7 days after the beginning of my contract and that reset the 2 years to that day. So my choice was pay the $20 for the early termination or pay about $20 for the 7 extra days of service. Anything to squeeze another couple dollars out. Next, in his scripted diatribe about returning the equipment or being charged for it was a little bit about $15 for the equipment return kit, and I'm pretty sure I'll end up paying the shipping costs also. I had Dish 20 years ago and loved the service then so decided to try them again. This has just made me decide that I will never go to them again.