I am a senior who is not very tech savvy, I subscribed a $7.99 senior plan but my plan has never below $8 since. Due to my ignorance I brought the phone overseas though I turn on my phone on local WIFI and never use the data I was charged $685 for last two months. The money was taken out of my giro account. Regardless of my many appeals (with some very compelling valid personal reasons which I cannot reveal here), they were only willing to give me 50 percent since the money already in their hands. My advice to others, do not be drawn into their sale tactics of cheap plans, freebies, there are invisible strings attached. They have backhanded billing system. I have never understand their billing system. You will regret subscribing to this telco.