My Invoice Number is [protected] I have order my sectional back in October 2020. I have waited for 9 months for this sectional. The delivery date was supposed to arrive in April 2021. It never arrived. This turned into May. I stopped getting Etas after a certain point. I called the Brandon store several times to let them know of my frustration. Matt would ignore my calls at one point, leaving messages with Lori or Tyler and not getting calls back from him. Then when the furniture did arrive to Orlando in June it just sat there. I was never allowed to get the furniture until their policy of second Wednesday of the month. That makes it July 14th. Terrible service. Waiting 9 months for delayed furniture only to be told your furniture has arrived and you have waited but now you have to keep waiting because we wont ship it until the 15h of July. I was told by Matt that compensation would be given and free delivery. And Matt wont answer my phone and never put anything in writing. They are crooked folks and want to scam the customer and consider this to be standard practice. I feel sick that I have been this patient and only get told that's just how it is. Brandon Hudson should be ashamed of this. When I call customer service and complain and they write a note to Matt or Eric the regional manager nobody calls me back. Then I call customer service they say there was no mention of any notes or complaints. Great, nothing to show for in terms of proof of my constant effort to get a hold of someone who cares or is a decision maker. Hudson does not care about their customers and only care about getting their money and making them sit in the dark about what is happening with their furniture. Lies.