February 23, 2021 The CaseCharges of goods and services not delivered in compliance with agreement.Merchant: SDC - SMILE DIRECT CLUB.Phone: 1-80*-848-****Email: support@***.com 1.Original order of invisible aligners 06/11/2018. I wear the aligners continuously until December 2019 (18 months). Considering I had followed strictly the instructions wearing the series of aligners sent to me, I did not get the Perfect Smile promise in the agreement and advertises in the general media and websites. Considering yet that Smile Direct Club has the responsibility over the design and number of aligners, they breached the contract and had stalked me months after months in the attempt to collect amounts I did not owe. I placed a complaint on January 2020 requesting they stop charging me any eventual amount and to reimburse me for the total amount paLookid: $1,988.40 to that day. Never heard a word from SMILE DIRECT CLUB until they send me an unacceptable proposal to set the case on December 2020. I answered with a fair counteroffer on Jan 7, 2021, without any return until the present date. My statements are supported by documents, photos, and emails. User's recommendation: Look for other type of treatment, invisible aligners are a trap to get more money from the patients.