1 Jan, 2018 → by ClaimboUser706608
scam/unsolicited practices and illegal billing
*SOLVED

4

This company scams people out of money and illegaly solicits people's cell phones. My husband does not text and barely knows the feature exists on his phone. I recognized that our bill had been too high for two months and saw a charge from Flycell on the ATT wireless bill. When I called the customer service lady told me that this company solicits and preys cell customers randomly by sending texts msgs informing people that they will be enrolled in a subscription with their company if they don't dispute or stop it. My husband doesn't check any texts as he doesn't care about them, so this new 19.99 charge was automatically added to our bill for ringtones/games from this Flycell company and went undetected for several months. This should be illegal! You can't tell people that you're going to put them on a subscription and charge them without their consent. I want this company stopped, and so does ATT. They are taking the brunt of complaints and this company is stealing money from people that don't closely check their bill for hidden charges.
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