We switched over to Hughes Net because Centurylink was out for days at a time on a monthly basis. We don't even use our home phone line a lot and at least 3-4 calls a day drop or don't go through at all. Hughes customer service advises us to write down call times but that is ridiculous because it's been happening for over 2 years now. We are waiting patiently for Spectrum to branch out from just 1/4 mile away and we will happily take our internet and phone service to them. We have no gripe with the Gen 5 internet service at all, but the phone service is absolutely unacceptable.