Purchased from Best Buy 2019. Have had 2 White Westinghouse front loaders over 29 years. While this unit is quieter it does not do the same job. Yes it has automatic bleach, detergent and softener dispenser but, the end results are terrible. I need to run a rinse and spin cycle only to remove the bleach smell after a complete cycle. The softener leaves garments smelling of NOTHING. I have to put softener sheets in dryer so that garments smell fresh. I always use max load, so that I get the most water, NOT. Some of my garments have "pilling" and are rough to the touch. If I use cold and hang dry my clothes they hard hard to the touch. The rinse cycle has a very low water amount entered into tub. I understand the environment but the washer does not do my laundry correctly. Have had numerous service calls and nothing is resolved. I now introduce a bleach and water solution before closing door, this lessens the bleach smell. Then I run a rinse and spin cycle along with dryer sheets in the dryer. There should be a manual over ride as to how much water I can load my machine with. I want someone to contact me as to how we can resolve this matter. Thank you John R. Bernard [protected]@hotmail.com [protected] serial # OF2H5ADM500561V