I ordered a caliper cover and floor mats combo for my vehicle, I specifically told the sales representative all the information about the items. After a week I got the caliper, but it was a wrong item, so I have to do all the hassle to send it back before getting the new one, For the Floor Mats, I received the item after almost a month, and it was incomplete, only the cargo liner is in the box, And until now they still have not resolved the issue. Poor customer service. User's recommendation: Their Sales rep need a major training to make sure they have the right items before placing it on order.