07/21/21 at the bay plaza store##56, i brought a general electric range and a whirlpool refridgerator #invoice [protected] sales person Felix .while shopping i specified that the size and height to fit in the kitchen, the stove had no problem fitting in. however the refrigerator could not fit thru the door, i inford the sales person that it would not fit thru the door and he came to my apartment to check.he told me to come back to pick a smaller model, when i arrived at the store he told me they could get the fridge in they would take the door off. base on this i said okay and a ppointment was set and on that they had me sitting waiting for the delivery even after i called a couple of times to ask when is it comming .finally at 3pm they tell me the person delivering it called in sick.another appointment was set for 08/02/21 the delivery peron took the door off the hinges to get the fridge in the apartment then he had to take the doors off the refridgerator to get it in the kitchen. i would have never have purchase the item if i knew that would be the process.i also purschase a 55in tv and wall mount that same day# [protected] sold by the same sales person Felix . i went exchange the fix wallmount for a fullmotion mount .AT THIS TIME I ONLY WANT TO DEAL WITH THE MANAGER AND WHILE WAITING FOR THE EXCHANGE FELIX COMES OVER AND I TOLD HIM YOU SAIL I WOULD NOT HAVE A PROBLEM GETTING IT INTO MY APARTMENT HE TELLS ME I TOLD YOU WHEN YOU BROUGHT IT YOU MIGHT HAVE PROBLEM .I COULD'NT BELIVE HE SAID THAT WHEN ME AND MY GIRLFRIEND MENTION NUMEROUS TIMES ABOUT THE STOVE AND REFRIGERATOR HAD TO BE CERTAIN DIMENSIONS TO FIT . HE SALES PERSON WAS MORE FOCUS ON SELLING THE PRODUCTS THEN TAKING CARE OF THEE CUSTOMER.I WOULD HAVE A HARD MAKING ANY PURHASES IN THE FUTURE FROM P.C.RICKARD