We had a problem with our car battery and needed to do an exchange under warranty. Since we bought it in another store in Culver City, we had a very rude manager in Torrance named Ron, who made it extremly difficult to complete the exchange. Instead of listening, he talked over me from the get go, then proceeded to talk bad about the other store because he right away assumed that they didn’t want to help. On the contrary, Sean at the Culver City was very accommodating and helpful to dig out the old invoice for us. In the end, instead of helping us replace the battery, he hung up on me abruptly without resolving the issue. On top of that, we are also stuck with a bill for a new battery that we didn’t need, due to the old battery still under warranty. He should be ashamed to call himself a manager with this type of behavior! If I were his boss, I’d fire him right on the spot!!!