7 Nov, 2020 → by ClaimboUser408637
Rude Employees and Poor Customer Service
1
I had an eye appointment scheduled for my daughter. Received several reminder texts that were confirmed as well as reminder emails. Get to the store for her appointment and was told that they couldnt see her because they someone else scheduled for that time but that they could squeeze us in an hour later. Said to the employee how can you tell me she doesnt have an appointment when I received about 12 texts from you and multiple emails and she didnt have an answer for me. Needless to say I will never use this store again. Not the first time Ive had issues but it will for sure be the last. User's recommendation: Do Not Use This Company.