I was asking about a how can I get a surtant hair color she told me i couldn't get that color cuz my hair was not bleached enough. I told he I don't mind as long as I get a little bit of the color. she kept telling me over and over I will not guaranty that it will be the exact color. I told her it's ok what can I use, and at that point she has an attitude like if I was bugging her that's when she told me to go to a hair salon. I just left the store. that manager was so rude. this happens on 8/9/17 walnut store. in the corner of alameda and Florence in the shopping center.